Ideas 42 - Project Manager (Financial Heuristics)

Behavioral economics has changed how we think about how we think. Now, ideas42 is moving it out of the lecture hall and using behavioral economics to design new products, services, and policies.

Applying research insights from behavioral economics to real problems is very much an emerging science. Focused on exactly this practice, ideas42 is a unique design and research lab bringing together highly creative practitioners and industry and policy experts with world-renowned economists and psychologists from top-tier universities. Our mission is to apply our expertise in behavioral economics to invent fresh solutions to the world's toughest social problems with the goal of improving tens of millions of lives. We are a social enterprise funded by many of the largest philanthropic foundations.

We believe we will be successful in achieving real change only if we pair real-world, high-energy, entrepreneurial and execution skills with the insights and rigor that academia brings.

If you want to use your experience and creativity to generate massive social impact, ideas42 is the ideal vehicle for you.

What We Do

We work globally in consumer finance, criminal justice, poverty alleviation, health, education, and the environment. Our day-to-day work begins with re-conceptualizing problems, designing new solutions and testing them in the field, then finally scaling them up to reach millions of people. We partner with large companies to create products that will do social good. We collaborate with innovative non-profits to incubate game-changing ideas. We work with governments around the world. We also teach practitioners how to use behavioral economics for innovation. Examples of projects include:Designing and testing a behaviorally–informed foreclosure mitigation process

Working with the Western Cape Government in South Africa to design and test behavioral solutions for increased update of government social services programs
Performing “financial health checks” that help people manage their finances
Training entrepreneurs in developing countries in heuristic-based accounting systems so their businesses can grow
Conducting executive education classes to teach senior-level executives how to apply research insights from behavioral economics to products and services

Employment Opportunities: Financial Heuristics

The Project Manager will play an active role in managing all aspects of a multi-year project to scale-up a behaviorally-informed financial management training for micro-entrepreneurs based on financial heuristics or simple rules of thumb in India and the Philippines. The position involves working closely with a lead Finance academic at the Massachusetts Institute of Technology, and partner microfinance institutions and technology firms in India and the Philippines. The position spans over the two and a half years of the project, with potential opportunity to transition into a full-time position at ideas42 upon project completion. It is also excellent preparation for a wide range of other roles in the private, non-profit, and public sectors. Responsibilities may include but are not limited to:

Research relevant behavioral science and Financial Inclusion literature to identify applications for the Financial Heuristics scale-up project
Design and implement pilot studies in field settings, including experiment design, ensuring fidelity to human subjects protocols, qualitative interviews, and data collection and analysis
Manage field projects in India and the Philippines, including implementation, data collection and analysis, and serving as the day-to-day contact for partners (the position requires 10-15% travel)
Assist with dissemination activities, such as creating PowerPoints and writing policy papers
Who Are We Looking For?

We seek inquisitive, resourceful, analytical individuals with an entrepreneurial spirit. A passion for understanding human behavior and innovation, and experience in the financial inclusion field is critical, but prior expertise or training in behavioral economics is not required. Specific qualifications include:

Mission aligned, and able to thrive in a fast-paced, dynamic environment
1-4 years of relevant work experience. We are especially interested in candidates with a background in financial inclusion, microfinance, small and medium enterprises and/or international development. Client-facing or interviewing experience is a plus.
Bachelor's or Master's degree with a record of academic excellence. Academic experience with finance, economics, or statistics is a plus.
Strong analytical skills and working knowledge of statistics. Prior experience with Stata is a plus.
Excellent written and verbal communication skills, and a commitment to high-quality output
Location: New York, NY

Starting Date: September 2014

Compensation: Competitive within the non-profit industry

Work Authorization: Candidates must already be authorized to work in the U.S.

Behavioural Insights Team - Research Advisor

RESEARCH ADVISOR: BEHAVIOURAL INSIGHTS TEAM RESEARCH TEAM

2 year-fixed term appointment

The Behavioural Insights Team is recruiting a Research Advisor, who will support the Head of Research to design, conduct, and evaluate Randomised Controlled Trials.

About the Behavioural Insights Team
The Behavioural Insights Team is a unique company. We started life inside No.10 Downing Street as the world's first government institution dedicated to the application of behavioural sciences.

We are now a world-leading social purpose company whose mission is to help organisations in the UK and overseas to apply behavioural insights in support of social purpose goals.
The company itself has three owners: the employees, the UK government, and Nesta (the UK's leading innovation charity).

As well as applying behavioural science to public policy, the team is also at the forefront of a revolution in evidence based policy. The team has conducted randomised controlled trials (the gold standard of evidence) across the policy spectrum, in fields ranging from health, to energy, to charitable giving and employment. The research team, which heads up the design of these trials and their analysis, is responsible for ensuring the rigour of these trials is kept to the highest possible standard, while ensuring that the team continues to conduct impactful, pragmatic research. Few organisations offer the opportunity to work on as wide a variety of trials as the Behavioural Insights Team, and none with the same focus on trials coordinated and run alongside government.
 
The Role: Research Advisor
You will work across a range of Behavioural Insights projects providing specialist trial design, implementation and analysis.

Phase 1: Develop your expertise and specialise (3-6 months) In this phase you will:
Familiarise yourself with the Behavioural Insights Team, its way of working and its clients.
Learn the Behavioural Insights Team's Research processes and practices.
-    Develop your expertise in econometrics, statistics and randomised controlled trial design.
-    Work with colleagues to develop and run randomised controlled trials across the policy spectrum.
-    Design and develop trials under the supervision of a more senior researcher.

Phase 2: Development (6-12) In this phase you will:
Continue to design and implement trials in collaboration with senior members of the team and policy colleagues
Begin to take the lead on designing trials Experience:

Essential:
A good degree (2:1 or higher) in a relevant subject (such as economics and psychology), including significant statistics and econometrics, ideally at postgraduate level
Good working knowledge of Stata or SPSS (this will be tested)
Ability to manage a workload of several projects and to deliver to a high standard on deadline
Ability to work collaboratively, with a range of stakeholders in delivery, policy and academic fields
An excellent understanding of the behavioural science literature A good, intuitive understanding in econometrics or statistics
The ability to communicate complex topics to a large audience clearly and effectively
Experience conducting original research, either using large datasets or conducting experiments in the lab or field (for example as a research assistant or as part of study)
Excellent communication skills, including ability to communicate to non¬technical and policy audiences

Desirable:
A Masters Degree or significant research experience in a relevant subject area, including, but not limited to:
o    Economics
o    Behavioural Economics
o    Psychology
o    Econometrics
o    Anthropology
Experience of running Randomised Control Trials and familiarity with other evaluation methods routinely used in field experiments
Experience working with large datasets
Candidates should apply by submitting a CV and a one page cover letter outlining their suitability for the role. This should be sent to biL.job.A@tic,ihaviu,.dlinz,,ghts.k..—.Jk by Midnight on 25" August 2014.
 
IMPORTANT NOTE: Candidates must have pre-existing right to work in the UK. We will not be able to offer a certificate of sponsorship for this role.

Terms:
Salary: c£30,000 per annum, depending on skills and experience 25 days leave per year, plus public holidays

Generous pension and other benefits

U.S. Social Security Administration - Social Science Research Analyst

Job Title:Social Science Reseach Analyst
Agency:Social Security Administration
Hiring Organization:Office of Retirement and Disability Policy/Office of Research, Evaluation, and Statistics
Job Announcement Number:SH1180208
SALARY RANGE:    $75,621.00 to $116,901.00 / Per Year
OPEN PERIOD:    Friday, August 1, 2014 to Tuesday, August 5, 2014
SERIES & GRADE:    GS-0101-12/13
POSITION INFORMATION:    Full Time - Permanent
DUTY LOCATIONS:    1 vacancy in the following location:
Washington DC, DC View Map
WHO MAY APPLY:    United States Citizens
SECURITY CLEARANCE:    Not Applicable
SUPERVISORY STATUS:    No
JOB SUMMARY:
Do you have a desire to:

help SSA manage its Social Security programs?
analyze and solve problems?
help and advise millions of retired and disabled individuals?
work on a team to make a difference in people's lives and your own?
Join SSA, one of the top 10 Best Places to Work in the Federal Government!

The employee conducts in-depth public policy analysis and manages projects and studies in support of major policy proposals and options.

NOTE: Your resume must specifically address the evaluation criteria for the position. This information is instrumental in determining the highest quality candidates to be referred to the Selecting Official. If your application materials do not demonstrate the competencies and experience needed for this position, your application will be ineligible for consideration.

This position is located in Washington DC.

Important: One (1) position will be filled between the GS-12 and GS-13 level.

TRAVEL REQUIRED
Not Required
RELOCATION AUTHORIZED
No
KEY REQUIREMENTS
U.S. Citizenship Required.
Selective Service Registration, if applicable.
Background and/or Security Investigation Required.
Selectees are required to serve a 1 year probationary period.
Additional selections may be made within 6 months of the closing date.
DUTIES:
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Provides in-depth analysis on policy issues and produces concise policy papers to customers that include Agency executives, the Social Security Advisory Board and external policymakers. 
Prepares position papers and reports and presents analyses of issues for higher-level officials.
Performs quantitative and qualitative analysis of complex and sensitive policy issues and problems in a timely manner. 
Solicits input from other internal components and external experts when necessary. 
Presents information and findings in analytical papers or provides input into reports and papers.
Synthesizes complex and detailed research findings and other background information on policy issues and evaluates the overall impact of such issues on the immediate, foreseeable and long-range interest of the Agency.
Serves as a representative on intercomponent task forces and workgroups, internally and externally.
QUALIFICATIONS REQUIRED:
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To qualify for this position at any grade level, applicants must possess one of the following:

A degree in behavioral or social science or related disciplines appropriate to the position. NOTE: Transcripts are required to substantiate education; OR
A combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field; OR
Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
In addition to the requirements listed above, applicants must qualify for the posted grade level(s).

To qualify for the GS-12, applicants must also possess one of the following:

A Ph.D. or equivalent doctoral degree in a behavioral or social science. NOTE: Transcripts are required to substantiate education; OR
52 weeks of specialized work experience equivalent to the GS-11 level or above. Specialized experience for this grade level is characterized by participation, with minimal supervision, in research and analysis of recent topics in a behavioral or social science. Also includes performing quantitative and qualitative analysis of policy issues using appropriate research methodology; OR
A combination of graduate level coursework and specialized experience (as described above) which equals 100% of the total requirements for this grade level. NOTE: Transcripts are required to substantiate education.
To qualify for the GS-13, applicants must have 52 weeks of experience at the GS-12 level, or equivalent, which is in or related to the work of the position to be filled which has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience for this grade level is characterized by conducting economic and social survey research, leading broad studies, and making recommendations regarding research proposals, plans and policy. Also includes performing quantitative and qualitative analysis of policy issues using appropriate research methodology.

In addition to qualifying for the position and posted grade levels, applicants for the GS-12 must meet the following Selective Placement Factor: Skill in analyzing behavioral and psychological concepts related to individual judgment and decision-making, including the effects of choice architecture and hyperbolic discounting. To demonstrate this skill, applicants must have 2 out of the following 3 experience indicators:

Experience analyzing the effects of choice architecture and hyperbolic discounting on individual judgment and decision-making.
Experience applying concepts from the field of behavioral psychology to examine the decision-making process.
Experience effectively relating your own judgment and decision-making research methods to the previous work of others.
 

In addition to qualifying for the position and posted grade levels, applicants for the GS-13 must meet both of the following Selective Placement Factors:

1. Skill in analyzing behavioral and psychological concepts related to individual judgment and decision-making, including the effects of choice architecture and hyperbolic discounting.To demonstrate this skill, applicants must have 2 out of the following 3 experience indicators:

Experience analyzing the effects of choice architecture and hyperbolic discounting on individual judgment and decision-making.
Experience applying concepts from the field of behavioral psychology to examine the decision-making process.
Experience effectively relating your own judgment and decision-making research methods to the previous work of others.
2. Ability to translate detailed research findings into practical recommendations for modifying policies and procedures. To demonstrate this skill, applicants must have 2 out of the following 3 experience indicators:

Experience summarizing complex social science research for decision-makers.
Experience identifying the practical implications of social science research and applying these findings to help clients achieve particular goals.
Experience reviewing policies and procedures and making recommendations for modifications based on your knowledge of social science research topics.
NOTE: Your resume must specifically address the experiences needed for each selective placement factor. This information is instrumental in determining the highest quality candidates to be referred to the Selecting Official.

Public Health England - Behavioural Insights Researcher

Job Reference: 919-HD-15323638---EXT

Employer:Public Health EnglandDepartment:Science & Strategic InformationLocation:Skipton House, LondonSalary:£37,175 - £45,769 per annum - SEO
This post is a fixed term for 1 year.

The post holder will support collaborative research projects designed to increase the uptake of NHS Health Checks through the application of behavioural insights. They will be expected to help conceptualise, develop, manage, and robustly evaluate a small number of research studies. This will primarily involve telephone calls and field visits to learn about local delivery of the NHS Health Checks programme, intervention design and project proposal development, stakeholder communication, project management, and implementation guidance.

The position will report to the Behavioural Insights Lead Researcher but will be required to work independently under guidance of the Behavioural Insights Team.

For further information / an informal discussion about the post, please contact Dr Tim Chadborn, Behavioural Insights Lead Researcher, at tim.chadborn@phe.gov.uk.

Stage 4 vacancy

Open to all external applicants (anyone) from outside the Civil Service(including by definition internal applicants)

Applicants are strongly advised to use the criteria in the person specification (available online) as sub-headings in their application to make it clear how they meet each of the selection criteria. Please also see job description for competencies

Public Health England promotes diversity in the workplace and is an equal opportunities employer

Public Health England (PHE) is an executive agency of the Department of Health providing; strategic leadership, research, advice and support for Government, local authorities and the NHS in protecting and improving the nation’s health

PLEASE NOTE: 

Shortlisting details and interview arrangements will be communicated via email therefore please ensure you check your Emails/NHS jobs accounts regularly following the closing date. If you do not hear from us within 6 weeks, please assume your application was not successful on this occasion, and we thank you for your interest in Public Health England.

Consumer Financial Protection Bureau (CFPB) - Behavioural Researcher

The Consumer Financial Protection Bureau (CFPB) is seeking to fill a position for a Behavioral Researcher in its Office of Research.  The Behavioral Researcher is expected to be interested in consumer decision-making and trained in Marketing, Psychology, Economics or related fields. The Office of Research is an interdisciplinary group of economists and other behavioral researchers who study a wide range of topics, including consumer decision-making, household financial behavior, and markets for consumer financial services. The behavioral researcher would work collaboratively with professionals from other offices within the CFPB to provide research support in the areas of policy development, regulations, and consumer education and engagement. Behavioral researchers also engage in self-directed research in support of the Bureau’s mission.

We are seeking motivated candidates who will thrive in a dynamic work environment. Applicants should have a PhD degree from an accredited institution or expect to receive their degree within the year. Candidates should possess a strong research focus as well as an interest in working with interdisciplinary teams of researchers, industry practitioners, and attorneys.

Individuals seeking informational interviews for positions starting in Summer/Fall 2015 should email their vita, a research paper, and three letters of recommendation to jobs@cfpb.gov<mailto:jobs@cfpb.gov> no later than July 25, 2014 with the subject line: “Behavioral Researcher Interest Packet.”

U.S. citizenship or permanent residency is required. The CFPB is an equal opportunity employer.

ADP - Product Owner Global BI & Data Science

Job Title: Product Owner - Global BI & Data Science 
Country: United States, State: Washington, City: Seattle
Employment Status: Full Time

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

Inspiring Innovation is a core value at ADP and in Dealer Services we offer integrated computing solutions to about 26,000 auto, truck, motorcycle, marine, recreational vehicle and heavy equipment dealers in nearly 90 countries worldwide. To succeed, we invest in technologies, programs and our people to continually improve the way we service and help our clients run their businesses. ADP is recognized as an innovation leader, and is on the Forbes list of the top 100 Most Innovative Companies in the World and is ranked in the Top 50 on IDG's Computerworld list of the 100 Best Places to Work in Information Technology (IT).

ADP has announced that Dealer Services will be spun off into its own stand-alone, publicly traded company by the end of the year. The new entity, whose name has yet to be announced, will be a global, Fortune 1000 company serving dealers in over 100 countries. This position will play an important role in supporting the newly independent organization’s continued growth.

Technology at ADP. It's the foundation of the products and services that have made us a world-wide leader in workforce solutions. With us, you can combine technical skills and business acumen, to effectively consult as well as solve technical challenges. You have the opportunity to train on leading-edge technologies that continually redefine what's possible in our industry.

ADP Dealer Services is seeking a senior Product Owner (aka Product Manager) who will define and guide the building of ADP Dealer Services' analytics products. Reporting directly to the VP of Global BI & Data Science the Product Owner will be responsible for ADP Dealer Services portfolio of analytic products, data warehouse and reporting within the Business Intelligence Center of Excellence.

The successful candidate will be able to think strategically about business issues and be able to prioritize product backlog based on business needs and priorities. The successful candidate will have a strong command of data warehousing, data mining, analytics and data visualization.

Although this is an Individual Contributor role today the successful candidate will be have strong leadership abilities and will be capable of commanding respect from peers and management.

ADP embraces the Agile Development methodology. The Product Owner will define product backlogs, outline sprint themes, develop user stories and drive multiple sprint teams co-located in Seattle and Pune, India. The Product Owner will work closely with the development organization as well as Product Owner peers in the other Centers of Excellence.

ADP Dealer Services is nearly a $2B entity with industry-leading products and solutions in 90+ countries with big data stored across the division. The product vision is to leverage that data across Dealer Services globally.

PRINCIPAL DUTIES & RESPONSIBILITIES

• Owns Global product vision, strategy, backlog, backlog grooming and prioritization. Responsible for creating clarity around product direction
• Definition of advanced, predictive analytic solutions.
• Communication and status to senior management
• Owns the productivity of the development sprint teams
• Responsible to help staff product and development teams, interviewing candidates & making hiring recommendations
• Responsible for mentoring and leading team(s) of other product owners.

Experience, Skills, Academic:

KNOWLEDGE, SKILLS, AND ABILITIES

• Expert in Agile methodologies
• Ability to manage internal and external client expectations on product requirements and deliverables
• Expert knowledge of modern product management concepts and techniques, especially Agile development methodologies
• Strong writing, mentoring, negotiation, communication, and meeting facilitation skills
• Subject matter expert in Analytics, Data Warehousing and Data Mining
• Skilled requirements analysis and management
• Ability to perform conflict resolution with team members

PREVIOUS SKILLS OR EXPERIENCE

• 10+ years experience in software Product Management using Agile development methodologies

• 5+ years experience in analytics, data warehousing, data mining and related fields

• Experience with data science, predictive modeling, quantitative / qualitative analytics a big plus

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

• Physical requirements consistent with an office environment

• Position requires travel of up to 25%, primarily Portland plus Chicago and other ADP offices and clients sites

ADDITIONAL INFORMATION:

• A BA/BS in a business or technical field and an MS in a technical field or an MBA are required.

• Success candidate may possess college and graduate degrees in:

  • Qualitative and/or quantitative sciences

  • Economics

  • Behavioral sciences

  • Math

  • Statistics

Discover Financial Services - Senior Manager, Behavioural Insights

Senior Manager

Department: Behavioral Insights Team –Customer Risk Management & Assistance

Design and execute innovative business initiatives by applying concepts and principles of behavioral economics, neural-psychology, human factors, and cognitive sciences to provide effective behavioral interventions and solutions through all customer touch points.  Oversee the entire design and research phases of customer behavioral studies. Interact with internal business partners and vendors to achieve their business and operational requirements.  Independently execute the continuous improvement of customer messaging and effectively communicate the outcome to senior management. 


RESPONSIBILITIES

• Lead the Behavioral Insights Team to enhance Discover’s messaging and processes that interact with our customers 
• Manage the daily operation of the Behavioral Insights Team, including all phases of behavioral studies
• Be able to collaborate with both internal business partners and external vendors to fulfill the business needs and requirements
• Function as a liaison and communicate with senior management, business partners to understand the business objectives and formulate relevant research objectives by applying behavioral economic concepts and principles.  
• Direct statistical analyses, produce reports and communicate findings to internal stakeholders, and business partners, and external vendors
• Maintain a high level of competency in behavioral economics, cognitive sciences, statistics, research principles, tools and various analytical techniques

MINIMUM REQUIREMENTS

• M.S. / Ph. D. in quantitative sciences, behavioral economics, or social psychology.  Advanced degree preferred. 
• At least five years of experience in product communication, product design, and customer experience in the financial services industry.  
• Proven knowledge and expertise in behavioral economics, neural-psychology, human factors, cognitive sciences, statistical analyses and business knowledge.
• Strong computer skills, experience in statistical software, Teradata SQL and other analytical tools
• Excellent communication and interpersonal skills, a team player and a self starter with minimal direction.  
• Problem solving skills and thought leadership.

This position will report to Director, Decision Management

Hilton Worldwide - Director of Customer Insights

The Director of Customer Insights for Enterprise Opportunities will work in conjunction with the Senior Director of Customer Insights developing the strategies needed to ensure the enterprise and capitalize on opportunities to increase market share, optimize revenue and reduce costs by acting on qualitative and quantitative marketing research and analysis.

What will it be like to work for this Hilton Worldwide Brand?

Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its ten global brands, which include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.

If you appreciate the impact global travel can have on the world and know how to offer an exceptional hospitality experience, you may be just the person we are looking for to work as a Hilton Worldwide Team Member. 

What will I be doing?

The Director of Customer Insights for Enterprise Opportunities will be responsible for the pursuit of enterprise-wide, strategic customer insights that shape corporate strategy and proactively identify opportunities for the company at the macro-level such as identifying, sizing, and profiling high potential markets, audiences, product opportunities, and communication opportunities. The Director will be identify opportunities at a micro-level such as customer-level behavior, expectations, and emerging trends to maximize market share, increase customer loyalty, contribute to growth and profitability. Success requires an entrepreneurial approach to identify potential business opportunities for exploration, designing and executing primary research, building and/or socializing compelling business cases from research results, and effective integration and/or partnership with key stakeholders across multiple levels and/or departments to achieve corporate acceptance, execution, trial and adoption of identified business opportunities. The Director will lead, train and develop the Customer Insights Manager and Senior Analyst.

Other key priorities are listed below:

• Lead design and execute custom qualitative and quantitative marketing research and analysis, directing the grouping of and assignment of tasks, ensuring optimal allocation of resources and championing the on-time delivery of consumer insights

• Design and implement best practice methodologies and models for measuring product and marketing incrementally and identify, prioritize high-potential markets, audiences, products, and communication opportunities

• Manage department budget allocated for identifying market, audience, product communication opportunities and customer behavioral insights research

• Implement and manage processes and procedures to ensure strategies are carried out in accordance with department and company objectives

• Provide direction and leadership to the dedicated Customer Insights Manager and Senior Analyst to help set goals and assist in accomplishing research objectives and overall department initiatives

• Shape enterprise-wide strategies and initiatives by acting as the subject matter and technical expert for all future trends, market, audience, product, communication opportunities and customer behavioral research insights. The Director, Customer Insights must possess a high degree of business and industry acumen with the ability to analyze market data and emerging trends and make compelling and credible recommendations to senior executives

• Lead the design of new market/audience/product/communication research and customer behavioral insights research as defined by Sr. Director Customer Insights

• Actively manage the day-to-day responsibilities of the dedicated Customer Insights Manager position and Sr. Analyst position

• Actively manage vendors, communicating scope of research work, negotiating cost of services and timeline for deliverables, and providing oversight of the quality and timely completion of vendor deliverables

• Implement and manage departmental processes and procedures to ensure strategies and directives of department are carried out and in accordance with department and company directives

• Adhere to established methods/protocols for customer research. Implement proper controls to ensure that research projects follow accepted research practices and ethics, analysis is accurate and insights reflect the data, deliverables are provided in a timely manner, and the privacy of guests and respondents are reasonably protected

• Influence department team members and key stakeholders and contacts in cross-functional areas to accomplish the organization's mission, goals, and objectives through motivation, communication, group dynamics, and leadership

• Evaluate and streamline business processes to maximize efficiency and effectiveness within the department

What are we looking for?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. To fulfill this role successfully, you must possess the following minimum qualifications and experience: 

• Minimum of seven (7) years of working experience in market research project management and strategic business consulting role

• Minimum of five (5) years of experience working with presentations on market research, competitive analysis and trend data to Senior Executives

• Minimum of three (3) years of experience working with Microsoft Office Suite; advanced functionality in Excel and PowerPoint

• BS/BA Bachelor’s Degree

• Minimum of seven (7) years of related professional experience

• Minimum of two (2) years of managerial experience

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Minimum of four (4) years of managerial experience

• MS/MA Master’s Degree in Social Sciences, Consumer Behaviour, Economics, Business Administration or Marketing with quantitative and/or qualitative research emphasis.

• Minimum of seven (7) years of experience working in quantitative and/or qualitative research management role and strategic business consulting

• Experience working with SPSS, SALT, Smith Travel Research data and internal corporate data systems.

National Research Council - Senior Program Officer

The Division of Behavioral and Social Sciences and Education – one of five divisions within the National Research Council – works to advance the frontiers of the behavioral and social sciences and their applications to public policy.

The Board on Behavioral, Cognitive, and Sensory Sciences monitors advances and developments in the behavioral, cognitive, and sensory sciences and serves as an intellectual resource for the National Research Council, as well as public policy makers, as to how these advances and developments are creating opportunities or potential problems for public policy.

Established in 2004, the Board on Science Education focuses on science learning and education for all, from early childhood to adulthood, in both schools and informal learning environments, such as science museums, aquariums, nature centers, and social networks.

The Senior Program Officer will be responsible for developing and managing highly complex programs or projects. Develops project strategies, staffing requirements and ensures the project meets its stated objectives. Serves as liaison between committee members, the National Academies, and other applicable parties. Independently supervises staff. Requiring advanced knowledge, incumbent performs work primarily of an intellectual and/or analytical nature. The primary focus is on leading and managing a standing committee. Has authority to take whatever action deemed advisable or necessary, subject only to organizational and departmental policies and rules. Has full supervisory responsibilities, including hiring, training, and performance management for assigned staff. Provides innovative solutions to complex problems that impact program's or project’s success. Reports directly to Board Director.

ESSENTIAL JOB DUTIES:

1. Independently manages a newly-forming consensus committee related to behavioral science and education. Develops project strategy and budget, staffing requirements and ensures stated objectives are met. Conducts project evaluations. Activities may include leading studies, research programs, grant programs, fellowship programs, etc.

2. Where applicable, assembles committees and guides those committees to meet the needs of a contract. Leads convening activities such as forums or workshops. Communicates and coordinates with the chair and other members of the group. Identifies and gathers research materials. Solicits and contacts potential panel members. Facilitates the flow of information among panel members, consultants, staff, and other applicable parties.

3. Conducts workshops and meetings. Develops agendas, invites presenters and participants, oversees meeting logistics and multimedia presentations, and prepares written summaries.

4. Prepares background papers and technical summaries. Develops written products (e.g., reports, proceedings, white papers). Drafts and edits materials for publication. For studies and other applicable programs, synthesizes and edits research findings and technical data and determines the relevance of data for purposes of study.

5. Supports committee members, forum members, workshop participants, etc. in all aspects of work. For studies, assistance is provided in preparing draft report, including writing sections of report based on committee input and review and editing the report for format, consistency, and grammar. Manages the response to review, responds to comments and concerns of editors, and prepares the final manuscript for publication.

6. Where applicable, responsible for extensive communications activities related to assigned programs or projects. Publicizes programs and other priorities. Develops complex and content rich materials and websites to provide interest groups with information generated from and for activities.

7. Where applicable, manages dissemination of reports and other types of publications or outreach activities. Prepares dissemination plan and funding proposal. Manages report production activities. Identifies and engages external organizations in dissemination. Prepares dissemination materials. Conducts dissemination meetings.

8. Independently supervises program or project staff. Ensures staff are appropriately trained and plans for staff development. Mentors staff. Initiates personnel actions. Conducts performance reviews. Interprets and ensures consistent application of organizational policies.

9. Responsible for financial management of assigned programs or projects, including overseeing budget and schedule and authorizing expenditures. As required, collaborates with financial staff to ensure compliance.

10. For certain programs managing research or fellowship activities, conducts site visits and ensures current and new facilities meet established criteria.

11. Collaborates with experts and sponsors from federal, state, and local government agencies, foundations, schools, and other organizations. Represents the unit and committee within and outside the National Academies.

12. Maintains ongoing relationships with major sponsors and develops new program areas. Conducts background research on topics for new studies, programs, or activities. Writes prospectuses and proposals for new and continuing funding. Identifies potential sponsors. Raises funds for current and future projects. Negotiates funding with sponsors. Where applicable, manages funder/member/alumni relations.

Prophet - Consumer Insights Manager

Prophet is a strategic brand and marketing consultancy with offices around the world.

We help leading companies win by delivering inspired and actionable ideas. We have worked with such preeminent clients as BMW, Cisco, GE, McDonald s, Johnson and Johnson, and Zurich Financial on a broad scope of projects in our areas of expertise: brand, marketing, innovation, design, digital, and analytics.More specifically, we help our clients improve impact and reputation through:- Sound branding and go-to-market strategies- A deeper understanding of what drives ROI and brand value- Compelling visual identities, branded environments, and customer experiences- Engaging digital strategies and customer experiences- Enhanced brand management, marketing, and innovation capabilities- New products, services, and experiencesThe firm is widely recognized for making numerous contributions to the science and knowledge of branding and marketing strategy, as captured in books by David Aaker, Scott Davis, and Michael Dunn, including Brand Relevance, The Shift, Spanning Silos, Building Strong Brands, Brand Portfolio Strategy, Building the Brand-Driven Business, and Brand Asset Management. More recently Andy Stefanovich published a best-selling book focusing on innovation - Look at More Stuff.

Our Partners are sought after thought leaders and experts, with their viewpoints regularly appearing in such media as Advertising Age, CNBC, CNET, Forbes, HBR, Marketing, Marketing Week, among others. Prophet has over 300 employees; they come from diverse backgrounds in advertising, consulting, academics, and industry positions as brand and marketing executives. This enables Prophet to bring strategy and imagination to our clients most difficult challenges. We currently maintain offices in Atlanta, Berlin, Chicago, Hong Kong, London, New York, Richmond, San Francisco, and Zurich.Prophet has grown nearly 25% in each of the past seven years through a combination of acquisitive and organic efforts. Prophet recently acquired Figtree, a highly-regarded brand and design consultancy based in London and Hong Kong. Earlier in 2012, we acquired Chicago-based digital design and development studio Material Group as well as Atlanta-based brand, marketing, and innovation firm (r)evolution. In early 2011, we acquired Berlin-based management consultancy Noshokaty, D ring & Thun (NDT), and in 2009, we acquired Play, a leading creativity and innovation company based in Richmond, Va.

Job Description

The Customer Insights Team is an important enabling capability for the firm. Over half of the firm’s revenue is driven by client engagements that involve some form of customer insights work. The Insights team members work to design both qualitative and quantitative insights plans that ultimately help drive the strategies and recommendations made to the clients. The Insights team is lead by a Partner in the firm, Jill Orum, who has over 20 years of Insights and Marketing Strategy experience. 

This Customer Insights Manager role will use a range of customer (or consumer) research, analytic methods & marketing knowledge to design, execute, & interpret market research to meet client business objectives. He/She will work as part of a project team, providing idea leadership across all phases of insight development – conceptualization, research design, fieldwork & vendor oversight, and insight interpretation and communication. The role uses a combined understanding of various market research, analytical and statistical methods to address project team and client goals.

Key Tasks and Responsibilities:

• Translate key marketing and business questions into qualitative and quantitative research plans, often helping to communicate those plans in a compelling manner during the business development process 
• Identify and select appropriate qualitative or quantitative research partners, and determine what activities may also be handled internally by the project teams (e.g., hypothesis generating 1:1 interviews) 
• Manage external research partners responsible for executing the necessary research activities, in a timely and accurate fashion, including: developing screeners and final discussion guides, proposing sampling plans and questionnaires, executing fieldwork, data collection, and data processing 
• Develop and oversee analysis plans (handled internally or externally by research partners) in service of project objectives, including recommending/employing statistical methodologies such as segmentation, multivariate analysis, discrete choice modeling, and experimental design, among others 
• Develop insights and implications from the research, share and interpret those learnings and recommendations with project and client team, in an impactful and client-ready fashion 
• Contribute to building and employing Insights best practices across the firm, including the development of proprietary or differentiating tools, processes and capabilities 
• Coach and develop more junior consultants and Insights team members 
• Qualifications / Experience: 
• Master's degree or other advanced degree with a strong background in business, marketing, market research, or behavioral sciences (e.g., Psychology, Cultural anthropology, Behavioral Economics/Decision Sciences, etc) 
• Strong set of research skills and first-hand experience with a range of qualitative and quantitative techniques, including (but not limited to): 1:1 interviews/IDI’s, focus groups, ethnographies, concept testing, positioning exploration or validation, benefit testing, consumer or shopper segmentation analysis, need state segmentation, conjoint or discrete choice-based methods, experimental design 
• Ability to draw insights from data and communicate them in a compelling way to a “lay” audience 
• Excellent project management and thought leadership skills; strong collaboration/teamwork skills; a problem-solver with a results-orientation 
• Strong communication skills and high degree of comfort with influencing and communicating a point of view to senior-level members of the Prophet team, as well as leadership in the client companies

Education and/or Other Experience:

• Minimum of 7-10 years experience in fast paced, client-oriented environments – the ideal candidate will have a combination of client-side, vendor/consultant, and/or agency experiences 
• Deep experience applying cutting edge qualitative and quantitative market research techniques to a variety of marketing issues 
• Experience driving problem solving around complex business issues 
• Content fluency around marketing, brand strategy and innovation issues in particular 
• Experience managing and fostering strong vendor relationships 
• Demonstrated success leading client relationships and collaborating on project teams 
• If you are interested in applying for the Insights Manager position, please email your resume