Bon Appetit / Google - Director of Food Choice Arhcitecture

Position Title: Director of Food Choice Architecture 
Reports to: Global Account Director (Global team, Google) & Regional VP 
Location: Mountain View, CA

The Position 
The Director of Food Choice Architecture (FCA) is part of a team of Compass Senior global 
directors focusing on the unique needs of our global Google account. The role directs and 
delivers, in the specific subject matter area of choice, architecture which, simply defined, 
creates environments where features, noticed and unnoticed, can positively influence 
choice. 

This role is responsible for creating tools (options) that influence people’s behavior in a 
predictable way, without forbidding options or forcing outcomes. 
 
Key Role responsibilities 
 
1. Behavioral Economics 
General: 
● Act as and be the global subject matter expert on further developing and applying 
behavioral knowledge and insights in corporate food services. 
● Identify and develop opportunities (knowledge development, demonstration projects, etc.) 
to partner with global partners in this space. 
● Develop, maintain and refresh training materials and coordinate the rollout and 
implementation of training across all relevant Compass @ Google stakeholders. 
● Coordinate the rollout and implementation of agreed upon guidelines and insights across 
Compass @ Google sites. 
 
2. Enabling function 
General: 
● Identify, develop, build out and maintain key initiatives around the world to ‘enable’ 
Googlers and their families to make the appropriate food choices at work, at home and in 
the community. Google is increasingly concerned that the value of their food program at 
work needs to be extended beyond the campus. 
● Tool kits include but are not limited to: defaults, expecting error, understanding mappings, 
giving feedback, structuring complex food choices and creating incentives 
● Utilize proven marketing strategies for item placement to maximize positive choice 
Potential 

Design Guidelines: 
● Contribute to integrating choice influence in cafe and micro-kitchen (snack environments) 
design 
● Continually innovate space, display and food/plating designs to better engineer choice 
Nutrition 
● Contribute to the development and ongoing refinement of global guidelines on 
menu and menu item/dish labeling, ingredient disclosures, food allergies, diets, 
dietary disclosures and portion sizes at Compass@Google sites. 

Google Interface 
The role directly faces off to a number of key Google Food team roles: 
● Global Experience and Design Manager 
● Global Food Health and Wellness Manager 
● Regional food service managers 
 
Direct report to Helene Kennan, Regional Vice President 

Senior Behavioural Insights Manager - AMP (Sydney)

It's doing what you say you will. Being real, open and committed to performance. It's putting customers first, it's being ambitious and it's controlling your own destiny. At AMP, we're proud of the reputation we've built today, but it's tomorrow we're focused on. A tomorrow which will see us more innovative, more driven and with more career opportunities. A tomorrow with people who want to do something today.

Customer Solutions is a division of AMP. Its core role is to understand our customers, their needs and aspirations, and develop compelling solutions, offers and experiences for them. Within Customer Solutions, the Customer Insights team aims to work collaboratively with the business to understand the business priorities and identify and/or generate Customer Insights about major stakeholders with a focus on customers.

These insights are drawn from a number of sources including market research (qualitative, quantitative and ongoing measurement), ethnography, operational databases (e.g. customer complaints, retention databases), social media monitoring, syndicated research and other secondary sources. The insights gathered from these sources are used as a key input to business decisions. The information is used across the organisation, including the AMP Board.

The primary purpose of the Senior Behavioural Insights Manager role is to work collaboratively with the business to provide specific behavioural economics (or other sources of behavioural insights) advice to improve the customer and business outcomes of the initiatives. It will also involve running workshops in the business to up skill staff in the theory of behavioural economics, managing the overall Behavioural Insights in Action program and working with the business to identify the requirement for Behavioural Economics input into projects/decisions.

The ideal candidate will demonstrate the following skills and experience

• A detailed understanding of the theory of Behavioural Economics and other sources of behavioural insights (e.g. psychology, neuroscience etc.)
• A passion for Behavioural Economics and a desire to share this with others
• A desire to continually build skills and experience in the area of behavioural economics through self-education
• A good mix of mix of qualitative and quantitative analytical skills for the conducting and analysing of primary research
• Strong consultancy and advisory skills
• Minimum of 5 years' experience in the application of Behavioural Economics, consumer behaviour/psychology, ideally in a private sector organisation
• Relevant Bachelor's Degree or higher, or extensive, relevant research/consumer behaviour industry experience
• Experience in conducting strategic qualitative and quantitative research, ideally some of that in the financial services industry

Your contribution will always be greatly rewarded here. Not only will you enjoy the benefits of being part of such a well-respected and leading organization, but you'll also enjoy the opportunities and experiences that belong to your individual journey with us. Above all, is the satisfaction, achievement and unique sense of pride you'll feel by being part of driving change for both your future and ours.

Behavioural Insights Team - Business Manager

The Behavioural Insights Team are now recruiting. We are currently looking for exceptional candidates to join us as a Business Manager. A summary of the role description is below with further details outlined in the PDF document. 

Business Manager: £35-£42k

Chancery Lane, London

2 year fixed term appointment        

The Behavioural Insights Team is a unique organisation. Starting life inside No.10 Downing Street as the world’s first government institution dedicated to the application of behavioural sciences, we are now a world-leading consulting operation. Our mission is to help organisations in the UK and overseas to apply behavioural insights in support of social-purpose goals. 

Right now we’re looking for an experienced and adaptable Business Manager to help support our growth by providing end-to-end project management of our consultancy work, including: project qualification, bid management, contract management, scheduling of resources, quality assurance and client satisfaction. You will also support the Managing Director and Head of Operations in the development of the business strategy and keep an oversight of communications activities for the team.  

The ideal candidate will be educated to degree level or hold relevant project management qualifications and experience.  You must also be flexible, creative, self-starting and able to rise to the challenges that face a new and fast growing business.   

To apply please submit a CV and short (1 page) cover letter outlining your suitability for the role.  This should be sent to bit.jobs@behaviouralinsights.co.uk by 12 noon on 21st July 2014.  

1st stage interviews will take place on 29th July

2nd stage interviews will take place on 4th August

Please note that due to the volume of applications received we are unable to provide feedback. 

We are an equal opportunities employer.

The Greatest Good - Associate

TGG Group businesses use behavioral science, field experimentation and advanced techniques in separating causation from correlation to create tangible and measurable value for our clients.

TGG was formed by a handful of the world’s leading economists and psychologists included Daniel Kahneman, Nobel Prize winner recognized for his pioneering work in behavioral economics; Steven Levitt author of the bestseller Freakonomics and winner of the John Bates Clark Medal in economics; and, Andrew M. Rosenfield, an expert in applying economic analysis to complex business and legal issues who began his career as a co-founder and CEO of Lexecon, Inc. Since it was founded, TGG has worked for the leading firms in industries including telecommunications, financial services, insurance, retailing, mining, and networking.

The intellectual rigor of our project work, the energy of our team members, and our start-up origins create a collaborative and stimulating work environment ideal for aspiring economists and intellectually curious, quantitative thinkers.

To find out more, please visit TGGgroup.com.

Positions available

Associates work as core members of one or more of our project teams. Since we are a small firm, all of our asssociates take on considerable responsibility, including performing applied economic and psychology research, programming, designing and implementing randomized experiments, conducting background research, meeting with clients, and creating and delivering presentation materials. In addition to performing core analyses, associates frequently take on additional leadership roles including organizing and managing project teams, working closely with our partners and clients, and developing project proposals.

This position is ideal for aspiring economists and psychologists who wish to work with some of the top researchers in the field, as well as any intellectually curious, quantitative thinkers who seek to apply ideas from economics, statistics, psychology, and other quantitative fields to real-world problems in business and philanthropy.

Qualifications

While we encourage exceptional candidates of any background to apply, the following are some common traits among those that we've hired in the past:

• Strong quantitative skills
• Intuitive feel for economic and psychological concepts
• Knowledge of the new behavioral approach and of cognitive psychology or neuroscience
• Demonstrated initiative and the ability to self-direct projects
• A history of delivering high-quality work on short deadlines
• An undergraduate degree (or higher) in a quantitative field such as economics, statistics, mathematics, psychology, or engineering
• Statistical programming experience, particularly with Stata, SAS, R, or Python (useful but not required)

Bloomberg - People Analytics Senior Manager

The People Analytics team is responsible for defining, analyzing and executing on projects that utilize data for reporting and analytics, including aggregating key business information related to our talent, utilizing data driven insights and predictive modeling to solve complex business problems, and creating opportunities to partner with business units to drive business and process improvement s to manage our talent lifecycle.
People are our most important asset and effective data management and reporting is critical to keeping our people safe, delivering the best work experience for our staff and maximizing the impact of each individual to the organization. The People Analytics Senior Analyst will work directly with the People Analytics Business Analyst, Reporting Analysts and HR Business Partners by utilizing statistical and analytical approaches to provide critical support related to organizational health issues.

Key Responsibilities:
- Apply statistical techniques and data driven analysis to identify and solve complex business problems and questions
- Play a pivotal role in developing and managing research that addresses critical HR issues
- Develop predictive models to identify, track and measure key HR issues
- Work on research ideas, prototypes and experiments in collaboration with key stakeholders in HR and the business
- Participate in the evaluation, analysis and communication of key findings and recommendations
-Partner effectively with managers and leaders in the organization
- Develop consultative partnerships with internal
- Communicate data insights, key findings and recommendations and influence leaders to take action on those recommendations

Qualifications:
- Minimum of 3 year' experience in the use of statistics in HR related data analysis
- Experience in the social sciences (Social Psychology, Organizational Behavior, Behavioral Economics or a related field)
- Advanced degree in Statistics, Mathematics, Social Sciences, Physical Sciences or a related field
- Excellent Excel and PowerPoint skills, familiarity with advanced spreadsheets
- Superior analytical and problem-solving skills
- Superior written and verbal communication skills
- Excellent presentation skills and experience presenting to senior / executive leadership teams
- Ability to manage multiple projects in parallel, work collaboratively with teams and as an individual contributor
- High attention to detail and strong organizational skills
- Strong interest in research, data, metrics and analysis
- Strong understanding of statistical tools (SPSS, SAS, R)
- Knowledge of SQL, VBA

Preferred

Qualifications:
- Experience in Human Capital Management

Yale - Program Director, Center for Customer Insights

Reporting to the Faculty Director, the Yale Center for Customer Insights, the Program Director will manage and grow the portfolio of Discovery Projects with leading corporations. The program director will also be responsible for developing new programs based on the center's IP (intellectual property) (Behavioral Economics and Big Data) to deepen engagement with existing and new corporate partners.

Principal Responsibilities

 1. Working collaboratively with Faculty Leadership and YCCI Discovery Project staff, Director of Programs will be chief operational lead for securing, scoping, planning and delivery of all Discovery Projects throughout the year. Discovery Projects are consumer research driven research projects executed by MBAs and led by Yale SOM faculty in collaboration with leading Fortune 500 partner organizations.
2. Work with Faculty Leads and corporate partners to scope projects and draft proposals.
3. Shepherd student teams through management of semester-long projects to assure consistently high quality deliverable. Coach students on presentation design and execution to assure ideas are effectively translated to audience.
4. Work with Executive Director to manage financial and operational aspects of Discovery projects, including budgeting and legal procedures.
5. Work professionally and in a proactive manner with prospective and current clients to assess their research needs, requirements and expectations. Manage and develop partnership relations through informal check-ins and formal debriefings.
6. Work with YCCI staff to develop, document, and refine processes and procedures to ensure consistently high quality project management, including developing a more robust internal and external feedback system with partners, students and faculty.
7. Manage existing programs such as Yale Company Day (faculty member goes to company affiliates for the day) and develop new programs based on the center's IP to deepen engagement with existing and new corporate partners.Required Education and ExperienceBachelor's degree and seven years of related work experience or equivalent combination of education and experience.

• Required Skill/Ability 1: Entrepreneurial skills and spirit to work independently to build a new program.
• Required Skill/Ability 2: Demonstrated success operating with flexibility in a fast-paced and dynamic work environment. Proven organizational skills, including the ability to organize and manage multiple projects and processes simultaneously. Ability to work in a fast-paced, results oriented environment.
• Required Skill/Ability 3: Proven project management skills to lead projects and guide MBA teams in project management. Comfortable with all aspects of project management from idea generation to data analysis and presentation.
• Required Skill/Ability 4: Excellent planning skills; including attention to detail, information organization, timeline tracking, and comprehensive communication across many teams and at all organizational levels.
• Required Skill/Ability 5: Superior interpersonal and communication skills to interact effectively both internally and externally.

Preferred Education, Experience and Skills:

 1. MBA or relevant Master's degree. 

2. Extensive experience in a leading consulting firm or a business development/marketing role and/or training projects with Fortune 100 companies.

U.S. Gov - Fellow at Social and Behavioural Sciences Team

The U.S. Social and Behavioral Sciences Team (SBST) seeks exceptionally qualified individuals to serve as Fellows for 2014–2015. Individuals who can secure continued financial support from their home institution or other outside funding are especially encouraged to apply. 
 
JOB SUMMARY: 
 
The SBST helps federal agencies increase the efficiency and efficacy of their programs and policies, by harnessing research methods and findings from the social and behavioral sciences. The team works closely with agencies across the federal government, thinking creatively about how to translate social and behavioral science insights into concrete interventions that are likely to improve federal outcomes and designing rigorous field trials to test the impact of these recommendations. 
 
The SBST is a small, multi-disciplinary group of experts, coordinated by the Office of Science and Technology Policy and organized under the Performance Improvement Council at the General Services Administration (GSA). Collectively, the team has a diverse mixture of scientific expertise from fields such as economics, psychology, and statistics, as well as experience performing rigorous evaluations in complex operational settings. As the SBST works to pursue the agencies’ priority goals, policy areas include health, education, tax and finance, housing, environment, criminal justice, and so forth (see http://www.usa.gov/directory/federal/ to learn about federal departments and agencies). 
 
Fellows must possess a unique set of technical and professional skills. This includes extensive knowledge of at least one field within the social and behavioral sciences, the ability to creatively apply research knowledge within the federal government setting, the ability to manage the day-to-day operations of a field trial, and exceptional communication and interpersonal skills. (Duties and qualifications are further elaborated below.) 
 
The position lasts for one year beginning in August or September 2014 (precise start date negotiable), with the possibility of renewal. Fellows will be located in the GSA building at 1800 F Street N.W., Washington, D.C. 20405. GSA has been named repeatedly by the Partnership for Public Service as one of the “Best Places to Work in the Federal Government.” 
 
DUTIES: 
Your major duties and responsibilities are as follows: 
 Learn about select federal agency priorities and design human-centered policies and programs to better serve citizens; 
 Creatively translate insights from the social and behavioral sciences into concrete recommendations for how to improve those federal programs, policies, and organizations; 
 Work closely with agency partners to design rigorous experimental trials capable of testing the relative efficiency and efficacy of proposed interventions; 
 Communicate regularly with agency partners, and any outside collaborators, in order to: ensure the rationale behind intervention ideas and trial design are clearly understood and meet agency goals; ensure that field experiments are implemented as planned; share updates on trial status; and discuss the implications of results; 
 Effectively manage the operations of select field experiments, for example, ensuring that the design, implementation, and results are properly documented and shared; Perform data analyses and interpretation;

 Write project reports and policy memos for academic, agency, and public audiences;

 Assist, as needed, on additional projects being managed by other SBST members; 

 Attend weekly SBST meetings, provide updates on trial status, and be generally available to 
collaborate on and contribute to internal tasks; and 
 Attend and potentially present at conferences and workshops. 
 
QUALIFICATIONS REQUIRED: 
 Ph.D. in a social and behavioral sciences field (e.g., economics, psychology, political science, 
statistics, sociology, public policy, etc.), or a Master’s Degree plus two or more years of relevant 
experience. 
 Two or more years of experience designing, implementing and analyzing experiments. 
 General knowledge of behavioral economics, and highly specialized knowledge of at least one domain of a study within the social and behavioral sciences. 
 Ability to think creatively about how insights from the social and behavioral sciences can be 
translated into concrete interventions that are practically feasible within specific federal programs, policies, or organizations. 
 Statistical competency, including use of at least one programming language (e.g., R, Matlab, SAS, Stata, etc...). 
 Ability to effectively explain technical concepts to a broad range of audiences, both orally and in writing. 
 Strong writing skills, including under tight deadlines. 
 Excellent management and organizational skills. 
 Flexibility, self-motivation, and the ability to manage multiple tasks efficiently as a team player. 
 Curiosity and willingness to learn about federal agencies and the unique practical and regulatory constraints they face. 
 
ADDITIONAL PREFERRED QUALIFICATIONS: 
 Two or more years of experience conducting randomized controlled trials within complex field 
settings. 
 Experience working with the federal government.

 Advanced statistical skills, including experience handling large administrative data sets. 

LSE - Behavioural Economics and Big Data Internship (Paid)

An exciting opportunity has arisen to work on cutting edge research with researchers from the
London School of Economics and Cambridge University.

The project investigates the financial spending patterns of consumers using a newly acquired
large-scale data set, with direct applications to both academia and to industry. The position
provides a unique opportunity for someone with an interest in developing a career in big data
and behavioural economics. The work involves the secure handling and analysis of data
provided by an online financial services provider, including putting in place a local database
infrastructure for testing research questions.

You will be:
• Experienced with a major statistics package (e.g. Stata, R)
• Comfortable with handling big data sets, and ideally have knowledge of SQL
• Available for at least the 2 months of August and September
• An undergraduate student from a top university in a numerate discipline e.g. STEM
subjects, Economics/Finance

We will provide:
• On-going training in data management and analysis relevant for commercial and
academic applications
• On-going opportunities for networking with project partners in both academia and industry
• A desk at the London School of Economics for the duration of the internship.

Details:
• The project will start in early August and likely be for 6-8 weeks
• Role is for 16 hours per week, expected office hours are 9am-1pm, Tuesday to Friday
• There is some flexibility in working arrangements, but intern must be based onsite at LSE
in central London
• The internship pays the national minimum wage

Please send a CV in the first instance to Dr. Jeroen Nieboer (j.nieboer@lse.ac.uk) and Joe
Gladstone (JJG39@cam.ac.uk) with the subject line "Internship". A shortlist of candidates
will then be contacted. Applications open on the 1st of July 2014.

HSBC - Senior Manager, Behavioural Economics

Overview of role and responsibilities

      The role holder is required to:

• Provide expert thought leadership input on behavioural economics to shape the continuous development of the Conduct Risk Approach and ensure its design is ‘future proof’ drawing on ‘best in class’ evolutionary thinking on behavioural economics from both the regulatory and academic environments, and practice from across the industry. In addition to work with the competition team in Group Legal to help shape the approach to proactively managing the competition risks faced by HSBC. Specifically the job holder will:
  • Be informed on the FCA approach, the Competition and Markets Authority approach and other academic and industry practice works on behavioural economics (i.e. FCA Occasional Paper No 1: Applying Behavioural Economics at the FCA) as appropriate to develop strategy for inclusion of behavioural economics in the UK Bank Conduct Risk Approach
  • Deliver high quality day to day support and challenge from a behavioural economics perspective in respect of product design, pricing, marketing, sales and after sales processes to all UK global business lines within HSBC Bank plc.
  • Identify and prioritise risks to consumers inherent in business models, including but not limited to, analysis of evidence of  mismatches between products’ declared function/features and consumers actual use; root cause analysis of consumer biases generating unfavourable consumer outcomes; analysis of underlying consumer preferences,  assessment of the impact of consumer biases on product design and development.
  • Perform and / or commission analytical work to inform and support advice given.
  • Communicate behavioural economics outputs to inform business strategy and first/ second line oversight and challenge.
  • Assist in the development of appropriate metrics and thresholds/tolerances to determine Conduct Risk appetite.
  • Assist in the refinement of the existing Management Information and lead the further development of data indicators   reflecting behavioural economics inputs, working with all UK global business lines. 
  • Work with the competition team in Group Legal as needed to help shape HSBC’s defence or proactive advocacy around competition issues related to consumer behaviour.
• The jobholder is operating in a highly fluid regulatory environment, where regulations and regulators are often in a state of  change, and where regulations are becoming increasingly complex. In addition to regulation, due regard will be necessary for the effective analysis and interpretation of academic and Industry work on behavioural economics and application to the Bank.
• A major challenge for the jobholder will be to ensure the differing demands and approaches of a number of separate internal and external stakeholders are met by the Bank.
• The jobholder will need to be able to advise senior management in a persuasive, professional manner, and will need to balance the requirements of the letter and spirit of the regulations against the commercial realities and the drive of the business to achieve/exceed its goals for sustainable compliant growth.

Strategy:

• To analyse and interpret academic, regulatory and Industry work and pronouncements on behavioural economics and their  input to the regulatory and competition law landscape
• To contribute as appropriate this analysis and interpretation to the continued development of the UK Bank’s approach to conduct and competition risk management
• To implement Group Compliance Policy, with specific emphasis on behavioural economics

Customers / Stakeholders

• To ensure that fair outcomes for customers and orderly transparent operation of markets continues to be at the heart of everything we do, both personally and as an organisation.
• To assist line management in their responsibility for complying with regulation, including the provision of advice on conduct risk issues.

Training and development

• To provide appropriate, relevant training/awareness of behavioural economics to the business.

Leadership & Teamwork

• To successfully support assigned projects through to completion
• To foster a collegiate relationship within UKB RC and with the business lines supported

Operational Effectiveness & Control

• To continually reassess the compliance/conduct risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
• In conjunction with Compliance colleagues, to implement the Group Compliance Policy by containing compliance/conduct  risk in conjunction with the relevant First Line teams. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply.
• To adhere to and be able to demonstrate adherence to internal controls.

Requirements     

• Qualifications in line with the department’s T&C Scheme
• Recent experience in a regulated environment working as a behavioural economist
• Recent experience in a Compliance team working with FCA and/or other financial services regulations
• Competency as defined in the department’s T&C Scheme
• Relevant knowledge and awareness of banking and payments
• Excellent communication skills both verbal and written
• Proven organisational abilities
• Solution focused
• Ability to work effectively as part of a small team
• Excellent negotiation skills

Capita - Senior Manager, Behavioural Insight and Intelligence

This is a senior role in a team which designs services for public and private sector clients which influence citizen and customer behaviours. Recent areas of focus include reducing reoffending, improving health behaviours, encouraging pro-environmental behaviours, prompting channel shift, increasing customer retention, and reducing fraud/error/debt. This is a senior role in a growing team, and offers the opportunity to shape how behavioural change is embedded in services which come into contact with 16 million people a day in the UK. 

Behaviour change is a critical component of Capita's vision to achieve transformational change for our clients, while improving the quality of end-user experience. 

The Senior Manager of Behavioural Insight and Intelligence will be tasked over the longer term with supporting the Director of Behavioural Insight & Intelligence, in the development of a new strategic offer to internal and external clients of Capita plc: the integration of behavioural science, field testing and advanced analytics to continuously optimise outcomes.

Specific responsibilities in 3 key areas include:

* Business development: Developing Capita's transformational partnership offer to public and private sector clients, by identifying opportunities for behavioural science to add value to client solutions, and demonstrating resulting improvements across a range of outcomes.

* Building consensus: Working with a range of internal stakeholders, including service designers and solution developers, to understand user and system requirements and develop workable, impactful, behaviourally-led solutions.

* Operations: Ensuring Capita delivers behaviourally-led solutions in new and existing contracts, and enabling businesses to demonstrate the value of doing so

* Ensuring the Behavioural Insight and Intelligence team works in a fully integrated manner with associated teams within Group Marketing, including Service Design, Digital Innovation and Marketing Communications. 

* Working to ensure that the various research and insight capabilities within Group Marketing (behavioural insight, analytics, qualitative research, quantitative survey methods) are coordinated to deliver compelling insight propositions to internal and external clients


Essential Experience/Skills:

* An expert in behavioural science, educated to at least Masters level in psychological science, social psychology, health psychology, decision science, or similar

* Experience in applied behavioural science, ambitious to be at the leading edge of applying their discipline to real world challenges

* A pro-active self-starter, keen to make services more efficient, effective and engaging for users

* Enthusiastic and charismatic, capable of engaging and influencing senior executives, colleagues and clients

* A strategic, blue sky thinker, who is committed to getting the detail right

* Able to work in a team and individually.

* Quantitative research skills

* Commercial awareness